Franke Consumer Products Internet Purchase Notice
Franke Consumer Products believes that excellent
service before and after the sale is an integral part of the Franke
experience. We strongly encourage you to thoroughly research any reseller
before making a purchase to ensure that you are getting what you expect. For
example, many consumers prefer the service and accessibility afforded by
retailers with a showroom or place of business that you can visit if needed.
Unfortunately there are retailers supplying imitation products and
businesses that do not provide adequate service and support, they simply
offer a product for a price. These businesses sometimes have hidden charges
or “fine print” that can also be misleading. Even more difficult can be the
lack of someone to talk to if your product arrives damaged or does not meet
For these reasons Franke Consumer Products reserves the
right to decline warranty support and service if our product is purchased
from someone that does not meet our standards of having a walk-in
establishment, a knowledgeable sales staff and provide delivery and after
sale service. We rely on reputable businesses to provide knowledgeable
pre-purchase assistance, offer a display of styles and sizes, delivery and
post sale service. Because we may be thousands of miles from you it could be
very difficult for us to assist you in the rare instance that you experience
a problem with our product.
Due to violating Franke policies, effective August 1,
2007, we REGRET THAT WE will NOT be able to honor warranties on products
sold from a particular list of websites. Please
click here to view website addresses.
Please choose who you purchase from wisely to ensure
that you have the experience you expect when selecting the very best Franke.